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Senior Manager, Digital Partnerships - US Remote

Date:  Aug 30, 2021

Waltham, MA, US, 02451

Company:  Vistaprint

Who We Are:

Vistaprint’s Customer Experience and Marketing organization serves, inspires and delights customers – and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers’ needs, and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vistaprint brand, reach new audiences and offer the best possible experience for every customer.


Vistaprint Digital Services is looking for a world class leader to manage important partnerships within our Business Development org. Vistaprint is undertaking a major project to redefine our global Digital Services Line of Business (LOB) and its products, and as part of that we have signed (and will sign more) significant partnerships. We are looking for candidates to take over relationships once they have been signed, shepherd them through implementation, and own the ongoing management with responsibility for delivering on financial goals. The successful candidate will develop and grow relationships with internal teams throughout the company, external partners, brands and their developer teams, and work to understand our products, business model, and technical capabilities.


The Sr. Manager will report to the Director of Business Development and will be a key member of a growing team currently redefining its path forward. As a member of the Digital Services Line of Business (LOB), you will be involved in helping define the Digital LOB strategy and strategic and tactical approaches, its product portfolio and user journeys, and help drive research needs to identify potential business partnerships.

The ideal candidate has managed significant partnerships in the past and is ready for the next step –to have ultimate responsibility to take over and ensure success for newly signed business development deals. The role requires a foundation in analytics and the ability to deliver on revenue goals, an ability to grow and manage relationships, and a keen sense of getting things done and working through ambiguity. We are looking for someone who has a strong interest in the digital and ecommerce world and is excited to learn about the latest companies and stay on top of the latest trends driving the business. Vistaprint is working to become the leading design and marketing partner for small businesses, and we want someone who is passionate about helping us get there!


Our group offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Vistaprint innovation. You will have a direct impact on our customers by expanding our offerings and making Vistaprint Digital the go-to destination for SMBs to run and manage the digital side of their business.


What You Will Do:

  • Manage relationships with external partners to meet financial goals
  • Lead implementation efforts of external partners into the Vistaprint ecosystem –prioritize needs, liaise with internal departments as necessary, manage expectations and deliver projects on a timeline
  • Build business cases to highlight missed opportunities and understand the value Vistaprint Digital can bring to the marketplace
  • Identify and propose solutions that will improve financial and operating results of partners
  • Extend existing partnerships by identifying opportunities and building business cases to allow us to deliver additional value for our customers
  • Identify and drive the development of internal products and the integration of external products/services that adhere to our customer need and business vison
  • Aid in definition of the Vistaprint Digital marketplace business model including partner revenue splits, service agreements, contracts, product submission and subscription models
  • Capture the Voice of Customer and quantify impact of feature requests to feed into product roadmap and influence prioritization of product development
  • Assist with the negotiation and closing of deals by working with Finance and Legal teams, managing partner expectations, and guiding discussions to beneficial conclusions


Your Qualifications:

At Vistaprint, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you!

  • Experience owning and growing relationships with external partners
  • Demonstrated experience and success leading impactful, cross-functional projects
  • 8+ years of experience in B2B digital products
  • Ability to quickly adapt to changing priorities and generate innovative solutions
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Nice to Have:
  • MBA
  • Experience bringing technology products to market in a fast-paced environment
  • Experience working in or closely with a Product Management organization


Why You'll Love Working Here:

Being at Vistaprint means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.


Vistaprint has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vistaprint’s CEO, Robert Keane, was recently honored with Comparably’s Best CEOs award, listing him among the top CEOs according to employees. Vistaprint offers numerous support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology, and special interests communities to foster awareness, respect, and inclusion within the workplace.


We're Remote-First:

In 2020, Vistaprint adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vistaprint also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.


About Us:

As an e-commerce powerhouse, Vistaprint creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vistaprint, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vistaprint acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vistaprint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.


Equal Opportunity Employer:

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.



Nearest Major Market: Waltham
Nearest Secondary Market: Boston

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