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Lead Software Engineer, SRE/DevOps - US Remote

Date:  Sep 1, 2021

Waltham, MA, US, 02451

Company:  Vistaprint

Who We Are:

Vistaprint is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression – and we’re fueled by forward-thinking and innovative technology. We encourage our engineers to think like owners – to continue to act small as we grow. Every team builds their own roadmaps, and chooses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level, while still feeling small and nimble.

Just last year, Vistaprint generated $1.508B in revenue through customized print products, signage, apparel, websites and more.

The Vistaprint Edge Services team is responsible for delivering and securing Vistaprint's experiences to customers worldwide. Our goal in the Edge Services team is to demonstrate world-class solutions, automation, and tools to ensure our customers can access any one of our localized websites across our numerous brands from anywhere. The Edge Services team partners with teams to accelerate launches into new regions, new products, and new brands.


What You Will Do:

  • Lead a team of engineers as they build and support systems that provide services to hundreds of developers and millions of customers
  • Craft and build systems and configurations that deliver our experiences to customers all over the world.
  • Develop new ways to lead our systems and configuration that help other teams accelerate and self-serve the delivery of their solutions to our customers.
  • Work closely with partners across the business to overcome sophisticated challenges with innovative problem solving and technical solutions.
  • Help other teams make informed trade-offs by being the domain professional for a variety of technologies.
  • Collaborate with Product Managers, and Leadership to formulate road maps, and quarterly plans that align with technology goals as well as business objectives.


Your Qualifications:
At Vistaprint, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you!

  • In the past, you have been a career coach and have had direct technical reports.
  • You’ve been working as a software developer or SRE for several years.
  • You’ve worked on critical business projects where you gathered stakeholder’s requirements and enumerated tradeoffs
  • You’ve picked up one or two programming languages in your career journey and have delivered significant outcomes leveraging that knowledge at an expert level
  • You are adept at problem-solving with a systematic and methodical investigative approach.


Nice to Have:

  • You are someone who has experience with Content Delivery Networks and DNS systems and can provide example of those implementations with supporting business challenges.
  • You are an engineer that has experience with leveraging internet scale edge compute.
  • You are someone who has experience managing systems whose stakeholders are in business and technology roles.
  • You are someone who has experience developing technical product roadmaps and longer-term forecasts.
  • You are someone who has experience with Agile development using Scrum or Kanban


Why You'll Love Working Here:

Being at Vistaprint means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.


Vistaprint has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vistaprint’s CEO, Robert Keane, was recently honored with Comparably’s Best CEOs award, listing him among the top CEOs according to employees. Vistaprint offers numerous support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology, and special interests communities to foster awareness, respect, and inclusion within the workplace.


Remote First-Culture:

In 2020, Vistaprint adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Vistaprint also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in office working will deliver the best results. Currently we are enabled to hire remote team members in over 20 US States as well as several countries in Europe: Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.


About Us:

As an e-commerce powerhouse, Vistaprint is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on empowering and helping small businesses. To do this, we create customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation and growth – for both our customers and our team.


Equal Opportunity Employer:

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.


Nearest Major Market: Waltham
Nearest Secondary Market: Boston

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