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Business Development Director - Apps & Digital Services - US Remote

Date:  Apr 3, 2021

Waltham, MA, US, 02451

Company:  Vistaprint

Who We Are:

Vistaprint Digital Services is looking for a world class partner and leader to manage the Apps & Services Integration vertical. Vistaprint is undertaking a major project to redefine their global Digital Services Line of Business (LOB) and products. You will develop and grow relationships with internal teams, external partners, brands and their developer teams, and work to understand their products, business model, technical capabilities and the possible adoption and engagement by our users.


The Apps & Services Integration Director reports directly to the GM/VP of Digital. As an early entrant into the Vistaprint Digital team you will be driving the recruitment of your direct team and aid recruitment for other related teams. As a senior member of the team, you will be helping to define the Digital Services LOB vision, business strategy, strategic and tactical approaches, products portfolio, user journeys, research and evaluating potential business partnerships!


The ideal candidate has deep experience of subscription-based marketplaces, managing strategic partnerships, brand relationships, and a keen sense for a great customer experience and how to measure improvements against it. They have the ability to discover the true requirements underlying feature requests, can separate the signal from the noise, recommend alternative approaches to come up with creative and efficient solutions for third-party product providers and for Vistaprint.

Our group offers a creative, fast paced, entrepreneurial work environment where you’ll be at the center of Vistaprint innovation. You will have a direct impact on your customers by making it easy and efficient for them to use our SMB focused products, increase sales and promote their brands through Vistaprint Digital.


What You Will Do:

  • Evaluate the customer and business value of the existing product offering and determine continued investment.
  • Identify and drive the development of internal products and the integration of external products/services that adhered to our customer need and business vison
  • Evaluate potential product and service partners for the inclusion into the Vistaprint SMB marketplace & APIs
  • Aid in definition of the Vistaprint Digital marketplace business model including partner revenue splits, service agreements, contracts, product submission and subscription models
  • Work closely with our internal Engineering and Product team to ensure that our platform fulfills the needs of our partners.
  • Assemble the Voice of Customer and quantify impact of feature requests to feed into product roadmap and influence prioritization of product development
  • Work in partnership with peers and the GM to build the vision and strategy of Vistaprint Digital Services
  • Lead all aspects of third-party relationships both internally and externally. This is inclusive of full P&L responsibility, ongoing marketing & product updates


Your Qualifications:

  • Bachelor’s Degree
  • Demonstrated experience and success leading impactful, cross-functional projects
  • 5+ years of experience in B2B digital products
  • 5+ years of Strategic Partnership Management experience
  • Ability to quickly adapt to changing priorities and generate innovative solutions
  • Strong business acumen


Nice to Have:

  • MBA
  • Relevant product management/relationship management work experience in a fast-paced online advertising or retail industry
  • Experience in ad serving, search engines, SEO/SEM, eCommerce
  • Experience with CPC advertising and paid search marketing


Why You'll Love Working Here:

Being at Vistaprint means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.


Remote First-Culture:

In 2020, Vistaprint adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Vistaprint also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in office working will deliver the best results. Currently we are enabled to hire remote team members in over 20 US States as well as several countries in Europe: Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.


About Us:

As an e-commerce powerhouse, Vistaprint is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on empowering and helping small businesses. To do this, we create customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation and growth – for both our customers and our team.


Equal Opportunity Employer:

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.



Nearest Major Market: Waltham
Nearest Secondary Market: Boston

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