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Head of Product & Services, DACH - Germany Remote

Date:  Jul 22, 2021
Location: 

Munich, DE, 80333

Company:  Vistaprint

Vistaprint is looking for a Head of Product and Services for the DACH region.

Who We Are:

Vistaprint is passionate about empowering small business owners and consumers through the power of design, i.e. making an impression through individually meaningful, personalized designs and products. We are a team of over 10,000 employees in 24 countries working together to empower 20 million customers to make an impression. We are passionate, self-starting and audacious. We thrive in an entrepreneurial environment. We never stop learning and we believe you shouldn't either.

DACH is one of our key regions worldwide for Vistaprint and we want to accelerate the growth journey we are on: our mission is to enable small businesses thrive, and we want to become THE marketing partner of SMBs located in Germany, Austria and Switzerland, covering all their needs from design, to physical and digital products and services. Key focus areas are in brand positioning, building long term customer value and serving customers across the life cycle, all supported by strong investments in Tech, Data, Brand and People.

In that context, we are looking for a Head of Product and Services.

What You Will Do:

The Head of Product and Services will report into the General Manager. She/He will be instrumental in our transformation journey, bringing product and service offers to the next level, matching and anticipating customer needs, elevating our value proposition and market positioning as THE true marketing partner. This is a highly cross functional role, with great exposure to the whole organization.

In more details, she/he will:

  • Own the physical product strategy for DACH:
    • Identify and implement local product opportunities
    • Define and frame product promotions approach working closely with the pricing team, with a deep understanding of our pricing transformation
  • Supervise the digital business:
    • Build the five-year roadmap for DACH, working closely with Global Teams, and ensuring the offer is suited for the DACH region,
    • Partner with Marketing and Go to Market teams to ensure exposure and
    • Explore and implement partnerships in the local market
  • Own the Design strategy and performance:
    • Build a strategy and design service offering that excites our customers about the power of design
    • Align local strategy with our global design teams
    • Monitor success and generate key strategic insights on how to further improve our design efforts
  • Bring DACH delivery experience to the next level:
    • Identifies and implements local delivery solutions
    • Ensure optimal delivery quality
  • Own the implementation of other ad-hoc high-impact and cross-functional initiatives (e.g. integrations, specific projects) – from sizing, set-up to test and roll-out.
  • Lead projects across multiple matrixed teams
  • As part of the DACH Leadership Team, you will be a key player in the strategic planning and further buildup of the DACH region

Your Qualifications:

  • >8-10 years of experience in fast moving companies (e.g. Amazon, Wayfair, or startups), Management consulting background is a plus.
  • Experience managing a wide variety of products and services and a track record on delivering impactful, large scale, cross functional initiatives
  • Capacity to act in an entrepreneurial and creative fashion, infusing a large matrixed organization with a start-up like energy
  • Key assets include: Strong sense of ownership, curiosity, self-driven approach to problem solving, strong analytical skills, creative problem solver
  • Excellent written and verbal communication abilities
  • Fluent in English, German language a plus

Why You'll Love Working Here:

Being at Vistaprint means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.

Vistaprint has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vistaprint’s CEO, Robert Keane, was recently honored with Comparably’s Best CEOs award, listing him among the top CEOs according to employees. Vistaprint offers numerous support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology, and special interests communities to foster awareness, respect, and inclusion within the workplace.

Remote First-Culture:

In 2020, Vistaprint adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers everyone to be their best and most brilliant self. Vistaprint also provides collaboration spaces for team members to work physically together when it's safe to do so or believe in office working will deliver the best results. Currently we are enabled to hire remote team members in over 20 US States as well as several countries in Europe: Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

About Us:

As an e-commerce powerhouse, Vistaprint creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vistaprint, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vistaprint acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vistaprint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Equal Opportunity Employer:

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

At Vistaprint, we put great importance into the wellbeing of our employees, which is why we offer perks that ensure a great work/life balance. Moreover, Vistaprint has implemented a remote first strategy, i.e. you can decide from where you want to work.

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

 

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