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Senior Director, Product & Solutions Marketing - Remote

Date:  Oct 6, 2021
Location: 

Boston, MA, US, 02111

Company:  Vistaprint

Who We Are:

Vistaprint’s Customer Experience and Marketing organization serves, inspires and delights customers – and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers’ needs, and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vistaprint brand, reach new audiences and offer the best possible experience for every customer.

 

Vistaprint is in the early stages of a journey to expand our offerings well beyond Print into a full-service, self-service marketing and design solution destination to help small businesses launch and grow. In the past year, we’ve made big moves like acquiring 99designs and partnering with Wix in order to accelerate this journey, as well as focused our internal resources toward building better Print, Design and Digital products. As our ecosystem of offerings grows, our ability to serve a wider range of small business owner improves, thus presenting an opportunity to evolve how we market our products and solutions to key audiences.

 

We are seeking a highly strategic and inspirational leader, reporting into Vistaprint’s VP of Integrated Marketing, to establish our Product and Solutions Marketing practice as we become the Marketing and Design partner to small businesses around the world. As Head of Product/Solutions marketing, you will develop a product/solutions strategy and go to market execution, including a deep understanding of customers (both today and tomorrow), and a deep understanding of industry trends to create forward-thinking product and go-to-market solution strategies, all while building collaborative relationships across the business.

 

In this role, you will lead a team of product/solutions marketing managers and cross-functional partners to market new product launches, develop solutions across categories & services, and drive adoption/trial. This is a highly cross-functional role that requires close partnership across teams, including channel marketing, brand marketing, product management, engineering, lines of business, and CRM to manage multiple milestones and shifting requirements in a fluid, fast-moving environment.

 

What You Will Do:

  • Lead and further build a team of Product / Solutions and Audience Marketing experts to support Vistaprint’s vast portfolio of Print, Digital and Design solutions across a range of audience types, creating and driving a culture of excellence and high performance.
  • Work with Research and Brand Strategy teams to identify and develop a deep understanding of our products, competition, and markets, as well as the various segments of users and how to best communicate with them.
  • Identify new opportunities for Vistaprint through thought leadership to inform and inspire the direction of our efforts across product / solutions and services experiences.
  • Define compelling customer value propositions and merchandising that reinforce our brand positioning to drive growth.
  • Help transform broad concepts and brand / business strategies into structured product marketing plans, campaigns and initiatives that drive our mid-funnel marketing goals.
  • Drive development, adoption and execution of campaigns and playbooks for product, category, service, and solution initiatives.
  • Work in close partnership with Creative, Brand, GTM, Channel Marketing, and Content Marketing teams to develop content and collateral with strong storytelling that span site, social, editorial, PR, partnerships, CRM / that educates and inspire small businesses to use Vistaprint in new ways.
  • Partner with global and local GTM teams / Marketing Directors to build new product launch plans and positioning for new category or top tier priority NPI (new product introductions).
  • Act as primary Marketing voice in creation of Product / Category / Service roadmaps, led by Product / Category / Service LOBs, to ensure we are serving key target audiences and rounding out solution offerings and use-cases to serve their needs.
  • Collaborate with Performance, CRM, and Integrated marketing to create data-driven marketing strategies and plans with standardized reporting.
  • Collaborate with Product and Category leads across the North America and International lines of business on recommendations for product and category communication priorities by season, audience, and market based on consumer insights and performance targets.
  • Help shepherd strategy for and implementation of Vistaprint’s subscription and bundle offerings in partnership with line of business General Managers, Customer Competitive Insights, Finance, and other key stakeholders.

 

Your Qualifications:

At Vistaprint, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you!

 

We are looking for a self-driven leader with deep domain experience in consumer and audience marketing with a consistent record of launching products that customers love. You will be equally comfortable thinking strategically, creating audience and solutions centric marketing initiatives, as well as ensuring tactical level details are flawlessly executed to the highest standards. You will be passionate about developing high-profile product/solution portfolios, developing goals and strategies based on inputs, tracking success using the right metrics, and standing up mechanisms to do so. You are relentlessly focused on the customer with the ability to prioritize effectively and make tough decisions and trade-offs. You will thrive in a fast-moving, dynamic environment.

  • 12+ years of experience leading Product Marketing and / or Customer Strategy at a global brand.
  • Direct contribution to building Product Marketing practices in a fast-paced, portfolio company.
  • Experience managing global teams in a highly matrixed organization.
  • Data proficiency with strong analytical skills— including market/segment sizing, forecasting, and working with analytics to understand the efficacy of campaigns.
  • Comfortable working in ambiguity and will be a highly motivated self-starter with a track-record of “figuring it out.”
  • Track record of driving measurable results.

 

Why You'll Love Working Here:

Being at Vistaprint means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.

 

Vistaprint has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vistaprint’s CEO, Robert Keane, was recently honored with Comparably’s Best CEOs award, listing him among the top CEOs according to employees. Vistaprint offers numerous support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology, and special interests communities to foster awareness, respect, and inclusion within the workplace.

 

We're Remote-First:

In 2020, Vistaprint adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vistaprint also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

 

About Us:

As an e-commerce powerhouse, Vistaprint creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vistaprint, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vistaprint acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vistaprint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

 

Equal Opportunity Employer:

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

 

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