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Project Manager, Marketing/Manufacturing, US Remote

Date:  Nov 21, 2021

Waltham, MA, US, 02451

Company:  Vista

Who We Are:

Vista's Customer Experience and Marketing organization serves, inspires and delights customers – and helps others in our organization do the same. From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value. We know our customers’ needs, and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vistaprint brand, reach new audiences and offer the best possible experience for every customer.

It’s an exciting time to join the Vista organization and you’ll have the unique opportunity to join the Delivery Experience (DEX) team. At Vista, the DEX team is the engine that is drives innovation and operational excellence in the end-to-end Delivery Experience for our customers, including shipping, checkout experience, and inner and outer packaging solutions and the unboxing experience which serves as the final touchpoint with our customers.

As Project Manager, you will report to the Director of Delivery Experience in North America. This position is for a detail-oriented, curious problem solver with strong communication and organizational skills, and a data-driven mindset. The ideal candidate has a logical and entrepreneurial mindset, learns quickly, synthesizes critical inputs across domains and leads cross-functional team members to execute and deliver on objectives and goals.

What You Will Do:

  • Lead large-scale, company-wide, highly cross-functional projects to delivery against the strategic goals of the Delivery Experience team
  • Rally the organization behind your goals. Partner with many cross-functional counterparts to deliver on your ambitious plans, including Marketing managers, Product GMs, and partners in Manufacturing, Customer & Competitor Insights and Technology teams.
  • Define and lead project scope, plan/achievements, dependencies, and risks
  • Keep team members accountable for results and deadlines
  • Coordinate and lead all project communications and meetings – keeping all team members appraised of project status, next steps/action items, impediments, and potential risks and/or trade-offs.
  • Take on the SCRUM Master for the Team with responsibilities in sprint planning, work progress and issue resolution across all Delivery Experience programs (Shipping, Delivery Performance, Packaging & Unboxing Experience), and leading team retros and demos
  • Be proactive in evaluating, recommending, and implementing opportunities to improve internal processes and tools to improve delivery excellence

Your Qualifications:

At Vista, we value the experiences that individual team members add to our culture. Please don't hesitate to apply even if you don't meet the exact qualifications, we look forward to learning more about you!

  • 5+ years of demonstrated ability project management; experience working in an agile project management environment is a strong plus
  • Strong project management skills, inclusive of prioritizing of requirements, identify achievements/dependencies, remove blocker and lead risk & impact
  • Strong verbal and written communication skills
  • Strong logical and critical thinking skills
  • Ability to quickly learn new domains, seek to understand then synthesize across domains to help project team resolve issues, identify solutions, and deliver results

Nice to Have:

  • Is autonomous – Is curious and has demonstrated interest in constantly learning to be able to operate autonomously
  • Is into the details - Has a strong attention to detail, an eye for quality, and strong organizational skills
  • Drives change – Has an attitude to go beyond individual project status and think about ways to improve processes, align team members, and deliver greater results


Why You'll Love Working Here:

Being at Vista means that you don’t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey – and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what’s next, we’re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we’re capable of. Some might call that a challenge; we just call it another great day at work.

Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation’s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vistaprint’s CEO, Robert Keane, was recently honored with Comparably’s Best CEOs award, listing him among the top CEOs according to employees. Vistaprint offers numerous support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology, and special interests communities to foster awareness, respect, and inclusion within the workplace.

We're Remote-First:

In 2020, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland.

About Us:

As an e-commerce powerhouse, Vista creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vista, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vista acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Equal Opportunity Employer:

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.



Nearest Major Market: Waltham
Nearest Secondary Market: Boston

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