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Quality Engineering

Date:  Nov 8, 2021

Lakeshore, ON, CA, N8N 5G8

Company:  Vista

Who We Are:

Vista is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression – and we’re fueled by forward-thinking and innovative technology. We encourage our engineers to think like owners – to continue to act small as we grow. Every team builds their own roadmaps, and chooses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level, while still feeling small and nimble. Just last year, Vista generated $1.508B in revenue through customized print products, signage, apparel, websites and more.


About the Role

This position is responsible for process documentation, completing quality deliverables on new product launches, ensuring all process changes have accurate documentation completed, and process/quality improvements. In addition, this individual will be responsible for answering technical questions from the workforce.


What You Will Do:

  • Create and maintain quality standards for all new and existing products. Regularly review these standards against customer feedback and inspector findings, making changes/improvements as necessary
  • Create Process Flow, Control Plans, PFMEA and Standard Operating Procedures
  • Coordinate quality inspectors to perform daily inspection of products and packages, ensuring data is correct and accurate and that the required quantity and diversity of products/packages are inspected each week
  • Create and update pareto charts ranking major quality issues and work with management on prioritizing and planning improvement activities and resources required to address these issues
  • Structured Root-Cause Problem Solving (RCPS) techniques and apply them regularly in a highly structured way, documenting the results and following up on execution and effectiveness
  • Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.
  • Directs team members engaged in measuring and testing product and tabulating data concerning materials, product, or process quality and reliability
  • Train others on problem solving techniques through small-group problem solving activities
  • Be actively and productively involved in cross-functional Vista teams as a representative of Manufacturing and Quality functions
  • Lead and participate in 6 Sigma activities focused on addressing major technical quality problems


What You Need:

  • A minimum of 5 years of experience, with a Lean Manufacturing background
  • Bachelors Degree in Engineering
  • CQE Certification preferred
  • Black Belt Certification considered a definite asset
  • Must have clearly proven problem solving skills as well as good written and verbal communication skills
  • Experience with QA Management Systems
  • Extensive knowledge in Statistical analysis techniques (MiniTab), ergonomics and process flow


About Us:

As an e-commerce powerhouse, Vista is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on empowering and helping small businesses. To do this, we create customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation and growth – for both our customers and our team.


Equal Opportunity Employer:

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires

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