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Senior Software Support/DevOps Engineer

Date: Nov 10, 2020

Location: Tunis, TN, 1053

Company: Cimpress/Vistaprint

Senior Software Support/DevOps Engineer


We are looking for an experienced Software Support/DevOps professional to join our growing technology support team. In this position, you will manage infrastructure projects and processes. You will be on a self-organizing team that supports multiple projects with varying solutions. The best candidates for this role are motivated self-starters who thrive on learning as they go. Keen attention to detail, problem-solving abilities, and a solid knowledge base are essential.


Job Details

  • Be a contact for other teams by answering technology questions and supporting multiple cross-functional project teams
  • Triage and diagnosis of production issues to either resolution or escalation to development teams
  • Participation in development/release processes including ticket management, test patching, production patching, and deployments
  • Create and curate documentation for end users, other engineers, and business owners
  • Work directly with the DevOps team to test system integrity
  • Design and implement build, deployment, and configuration management
  • Build and test automation tools for infrastructure provisioning
  • Monitor metrics and develop ways to improve
  • Provide technical guidance and educate team members and coworkers on development and operations
  • Brainstorm for new ideas and ways to improve development delivery
  • Build, maintain, and monitor configuration standards
  • Document and design various processes; update existing processes
  • Improve infrastructure development and application development


Needed Skills

  • 3-5 years experience in development and operations, or related IT, computer, or operations field
  • Organizational skills—specifically, understand prioritization and how to advocate for work so that time is spent delivering the most valuable items.
  • Strong capacity for logical thinking, with the ability to understand the inter-relationships among complex applications and systems
  • Previous experience with software development, infrastructure development, or development and operations
  • Experience with Linux infrastructures, databases (SQL, Mongo), CI/CD tools, scripting such as JavaScript, Python, .NET.
  • Experience working with Amazon Web Services.
  • Experience working with Kubernetes
  • Ability to learn systems and technologies very quickly. Know a little about a lot, but know a lot where it counts. Invest your learning time wisely.
  • Ability to adapt and take on new responsibilities as well as always look for how to improve on the existing “way we do things”.
  • Ability to perform both as an individual contributor and as part of a team.


Some of our Key Benefits

  • Competitive salary
  • Lunch benefit
  • Group Health Insurance
  • Retention Bonuses
  • Complementary pension
  • Excellent career management
  • The excellent working atmosphere within one of the best employers in Tunisia And much more!

Job Segment: Developer, Software Engineer, Engineer, Database, Linux, Technology, Engineering